This Privacy Policy describes how the website and its related services, which are developed and operated by the developer Ambity, collect, use, store, and protect personal information. When we refer to we, us, or our, we mean Ambit Solutions, LLC, a company with a registered office at 3520 Lorna Ridge Dr, Birmingham - 35216-5247, United States (US).
We treat your privacy with the same care we bring to process mapping. Just as a surveyor marks every boundary before laying a route, we aim to be transparent about every piece of information we touch. Please read this policy carefully so you understand our practices and your choices. By using our website, you agree to the collection and use of information as described here.
Ambit Solutions, LLC provides business process mapping and operations consulting services. Our principal place of business is 3520 Lorna Ridge Dr, Birmingham - 35216-5247, United States (US). The organization was built on the conviction that every process has a discoverable shape and that a clearly drawn process can always be improved.
The original developer of these services and of this website is Ambity. Ambity operates as the lead developer behind the technical design, build, and maintenance of the online platform. The operating entity responsible for the professional and consulting deliverables is Ambit Solutions, LLC.
When this policy refers to us, it includes both the developer Ambity and the operating company Ambit Solutions, LLC unless the context makes clear that only one applies.
We collect information in three broad categories: information you give us, information we gather automatically, and information from third parties when applicable.
When you use the contact form, request a workshop, or communicate with us by email or telephone, you may provide us with your name, your email address, your phone number, your company affiliation, and the content of your message. This information is necessary for us to respond to your enquiry and to consider a potential engagement.
When you visit our website, we or our service providers may automatically collect technical information such as your internet protocol address, browser type, device type, operating system, pages visited, time of visit, and referring pages. This data helps us understand how visitors use the site and allows us to improve its performance and reliability.
When you become a consulting client, we may collect additional information needed to perform the work, including your role, your professional background, details of the processes you ask us to map, and the business information you share in workshops. We treat this material as confidential and use it only to deliver the agreed services and, with your consent, to inform future recommendations for your own organisation.
We do not collect sensitive categories of personal data, such as data about racial or ethnic origin, political opinions, religious beliefs, or health condition, unless it is strictly necessary and you voluntarily provide it in the course of a consulting engagement. Where that rare situation arises, we obtain your consent and handle the data with heightened care.
If you engage our consulting services through a referral, a partner, or a public directory, we may receive basic contact and professional details about you. We combine such information only when we have a lawful basis to do so.
We use the information we collect for specific, limited, and lawful purposes. We do not sell your personal data to anyone.
We will not use your information to send marketing messages without your separate consent. If you choose to receive such messages, you may withdraw your consent at any time.
We use the contact information you provide primarily to answer the question you have asked us. If you write to us describing a process challenge, we may use your details to prepare a relevant response and, where you appear to be a business contact, to share material we think is directly useful to your situation. This helps us serve you well without interrupting you with unrelated communications you did not request.
We rely on a combination of lawful bases to process personal information, depending on the purpose of the processing.
Where we rely on legitimate interests, we balance those interests against your privacy rights and always consider whether a less intrusive means exists.
We keep personal information only for as long as it is needed for the purposes described in this policy, or as long as we are required to keep it by law.
In general, enquiry correspondence is retained for a period sufficient to resolve your request and to respond to any follow-up questions, typically up to three years in the absence of a formal engagement. Records relating to a signed consulting contract are retained for the duration of the engagement plus a reasonable period to satisfy accounting and tax requirements.
Server logs and analytics data are retained in a more limited form, typically for a period of twenty-four months, so that we can compare performance across seasons without keeping unnecessary detail. Where data is retained for an extended period to support a specific legal claim or audit, we restrict access to that data and mark it clearly so that it is not used for any other purpose.
When the retention period ends, we delete or anonymise the data so that it can no longer be linked to you. You may request earlier deletion of your data as described in the section on your rights.
We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, secure storage, and regular review of our security practices.
We limit access to personal information to those members of our team and service providers who genuinely need it to perform their duties. They are bound by confidentiality obligations.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. You should also take steps to protect your own information, such as keeping your passwords secure and not sharing sensitive data over unsecured channels.
Should we experience a data incident that reasonably could affect your personal information, we will notify affected parties without undue delay, and we will review our safeguards to reduce the risk of a recurrence. We document all such reviews so our practices stay transparent and continuous.
Depending on your location and applicable law, you may have certain rights regarding your personal information.
To exercise any of these rights, email us at reply@ambitying.lat or call +13866677855. We will respond within the timeframe required by law, which is ordinarily thirty days. We may ask you to verify your identity before acting on your request to protect your data.
We will not charge a fee for a reasonable request to exercise your rights. If a request is manifestly unfounded, excessive, or repetitive, we may charge a proportionate fee or decline to act, and we will explain our decision to you. Where we act on a request, we will use reasonable steps to confirm your identity so that we do not disclose your data to anyone else.
You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your data lawfully. We would ask that you contact us first so we can attempt to resolve your concern directly.
Our website and services are intended for a general adult and business audience. We do not knowingly collect personal information from children. Where we refer to children, we mean individuals under the age of thirteen in the United States, or under the relevant lower age threshold in other jurisdictions.
If you believe that a child has provided us with personal information, please contact us at reply@ambitying.lat so that we can take steps to locate and delete such information promptly and without delay.
Our website may contain links to third-party websites, tools, or services that are not operated by us. This may include links to professional networks, software we recommend, or partner resources.
We are not responsible for the privacy practices of those third parties. When you click a link to an external site, the privacy policy of that external site governs how your information is handled. We encourage you to review the privacy policy of any website you visit.
We do not endorse or take responsibility for the content or data practices of external sites unless we clearly state otherwise. We encourage you to review the privacy policy of any website you visit before sharing your personal information with it. This includes any platform we use to schedule meetings or to deliver documents during an engagement, as each such platform applies its own privacy terms to the data you enter there.
Our operations are based in the United States and the primary hosting of our website may involve servers located in the United States and elsewhere. If you access our website from outside the United States, your data may be transferred to and processed in countries that may not have the same data protection laws as your own.
Where we transfer your personal data across borders, we put in place safeguards designed to provide an adequate level of protection, including standard contractual clauses and other lawful transfer mechanisms where required. Where we rely on a host or a tool provider located in another country, we check that they offer appropriate safeguards before we entrust your data to them.
By using our website and providing your information, you acknowledge that your data may be transferred and processed in this manner.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post a revised version on this page and update the effective date at the top.
We encourage you to review this policy periodically so you stay informed of how we protect your information. Your continued use of our website after a revised policy is posted constitutes acceptance of the revised policy, to the extent permitted by law.
If the changes are significant and you have an existing engagement with us, we will notify you directly where we have your contact details.
If you have questions about this Privacy Policy or about how we handle your personal information, please contact us using any of the methods below.
Ambit Solutions, LLC
3520 Lorna Ridge Dr
Birmingham - 35216-5247, United States (US)
Email: reply@ambitying.lat
Phone: +13866677855
We will make every effort to resolve your concerns promptly and to respond to your enquiry within one business day.